FAQ
Answers for product and sourcing teams
What does the YN-S802A do?
It combines steam care, shape support and drying modes for compatible caps and wigs.
Does the machine wash hats?
No. It is designed for steam care, reshaping, refreshing and drying. Follow the material care label and remove stains separately when appropriate.
Which modes are available?
The YN-S802A provides Auto, Steam, Hot Air and Natural Air modes.
Can I request another voltage or plug?
Tell us your destination market and required plug/voltage. Availability is confirmed during quotation.
Can I request a sample?
Yes. Include your company, market and product choice in the RFQ so sales can confirm the available sample arrangement.
What can be customized?
Logo, product color and packaging options can be discussed for commercial programs.
Which compliance documents are available?
CE, RoHS and FCC documentation is available. Request the files relevant to the selected model and destination market.
What information is needed for shipping?
Provide destination, estimated quantity, product configuration and desired delivery date for a tailored quotation.